When it comes to creating a diverse and inclusive workplace, many organizations are talking a good game. They’ve started D&I programs, they’re being more mindful of who they’re hiring/developing, and so on.
And yet, all too often we find those programs or revised hiring practices fall short of hitting those D&I goals.
From La’Wana Harris’ point of view, the answer could be that we aren’t really addressing the problem, we’re merely making it look like we are.
In her new book, Diversity Beyond Lip Service: A Coaching Guide for Challenging Bias, Harris attempts to challenge the status quo while also acknowledging that a status quo exists.
“The case has long been made for D&I,” she writes. “Our heads are convinced. What we need to do now is work on our hearts to get them in the right, welcoming place and then use our hands to start creating change.”